Privacy Policy

Last updated: January 2024

1. Introduction

Swagged ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

  • Name and email address
  • Phone number
  • Shipping and billing addresses
  • Payment information (processed securely by third-party providers)
  • Profile photo and bio

Usage Information

We automatically collect:

  • Device and browser information
  • IP address and location data
  • Pages visited and actions taken
  • Search queries and browsing history on our platform

3. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process transactions and send related notifications
  • Communicate with you about orders, updates, and promotions
  • Personalize your experience and show relevant listings
  • Prevent fraud and maintain security
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Other Users: Your public profile, listings, and reviews are visible to other users
  • Service Providers: Payment processors, shipping carriers, and other vendors who help operate our platform
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.

6. Your Rights

Under Australian Privacy Law, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Complain to the Office of the Australian Information Commissioner (OAIC)

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@swagged.com.au
Address: Sydney, NSW, Australia